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Privacy Policy

  1. About the ClearCourt Website and Platform

    1. This Privacy Policy sets out how we collect, use and protect your personal information. 'Personal information' is information which identifies you or another person, or which is capable of doing so.

    2. Our website (www.clear-court.com) (the “Website”) and our platform (the “Platform”) that can be accessed from our Website by authorised users and clients are owned by CC Technologies Ltd ("Company", "we" or "us") operating under the name Clearcourt. The Company is registered in England and Wales under company number 13482878 and its registered office is at 111 Bradford Road, Atworth, Melksham, England, SN12 8HY.

    3. In this Privacy Policy the Website and the Platform are referred to collectively as the “Services”.

    4. We are the data controller of any personal data you provide whilst using our Services and we are registered as a data controller with the Information Commissioner's Office.

    5. Please take the time to read this Privacy Policy, which is part of our Terms and Conditions. If you have any questions about this Privacy Policy or our use of your information you can contact us at [email protected]. You also have the right to make a complaint to the Information Commissioner's Office about our use of your information.

  2. About this Privacy Policy

    1. We take your privacy seriously and are committed to maintaining the privacy and security of information you provide to us, and the choices you have regarding our collection and use of your information. This Privacy Policy applies to information we collect about you through the Services and when you otherwise communicate with us. By using the Services you are accepting and consenting to the practices described in this Privacy Policy.

    2. We process your personal data on the basis that you have provided your consent for us to do so for the purposes set out below when you submitted your personal data to us. You may withdraw your consent to this processing at any time by contacting us at [email protected]. If you do withdraw your consent, we may still be able to process some of the data that you have provided to us on other grounds, such as to perform our obligations to you under our Terms and Conditions, to pursue our legitimate interests, or in order to comply with a legal obligation.

    3. If you consent to us contacting you, we will always aim to be respectful, relevant and appropriate if we do so. If at any time you do not think that we have complied with this, please contact us straight away to let us know.

    4. This Privacy Policy may change from time to time and, if it does, the up-to-date version will always be available through our Website. Please note that by continuing to use the Services you are agreeing to any updated versions.

  3. Information we may collect about you

    1. We may collect and process the following data:

      1. Information you give to us through the Services

You may give us information about you, your marriage, your children or dependants, your financial and other circumstances when using the Services that relates to your divorce or separation. The information you give to us may include (but may not be limited to):

  1. Your name and address and other identifying information;

  2. The name and address and other identifying information of your spouse/partner and that of your children and/or dependants;

  3. Details of your health and the health of your family members;

  4. The identity of a new partner (if relevant);

  5. Your financial circumstances and information in support to include details, addresses and documentation relating to your assets, liabilities and income, both now and in the foreseeable future, which may include information that may be commercially sensitive;

  6. Details of employment information and prospects, both now and in the foreseeable future, which may include information that may be commercially sensitive;

  7. Details of your expenditure and your spouse/partner’s expenditure;

  8. Details relating to you, your spouse/partner, your children and/or dependants and your marriage/relationship;

  9. Details of your assessment of your inheritance prospects;

  10. Details relating to your separation/divorce;

  11. Any other information that would be encompassed by your duty of full and frank disclosure in financial remedy proceedings consequent upon separation/divorce

  1. Information we collect about you.

Each time you use the Services, we may automatically collect the following information:

  1. web usage information (e.g. IP address), your login information, browser type and version, time zone setting, operating system and platform; and

  2. information about your visit, including the URL clickstream to, through and from the Services (including date and time); time on page, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs).

  1. Information we receive from other sources

Through delivering the Services, we may rely on external service providers that we work with to provide us with information about you. This may include financial information such as details of accounts and financial assets you hold, banking account data (current balances, historical balances), transaction data and transaction analysis data. We will only collect this information where you have consented to the external service provider sharing your information with us.

  1. Special category information

Through your use of the Services, you may also provide us with sensitive information that Data Protection Legislation deems as ‘special category’ data. Special category data can include information that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, as well as genetic and biometric data, and data concerning a person’s health, sex life or sexual orientation. To process special category data, we are required to rely on an additional lawful basis which we have outlined further in this Privacy Policy.

  1. Information relating to dependents

In some circumstances and where applicable, we may collect information relating to your dependents, such as children, where this forms part of your disclosure in the context of a divorce or separation. If so, we will collect this data directly from you and are entitled to rely on the provision of your parental consent for the purposes of us processing this information.

  1. Use of cookies on our Website

    1. The Website uses cookies to distinguish you from other users and to improve your experience on our Platform.

  2. How we will use your information

    1. We may use your information for the following purposes:

      1. to deliver our Services in connection with the EULA we have with you (and the Customer Agreement we have with your advisors) or for the purposes of entering into a contract with you;

      2. to exercise our rights in connection with the said EULA and Customer Agreement;

      3. to administer the Platform and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey responses;

      4. to respond to any query that you may submit to us;

      5. to ensure that our content is presented in the most effective manner for you and your computer;

      6. as part of our efforts to keep our Services safe and secure;

      7. to conduct statistical analysis of the data submitted to the Platform. Where this is relevant, we will ensure that appropriate safeguards (such as anonymisation of your data) is put in place so that we only process your data to the extent necessary);

      8. to comply with the law; and/or

      9. as we feel is necessary to prevent illegal activity or to protect our interests.

    2. We will only use your personal data where permitted by law. Most commonly, we will use your data in the following circumstances:

      1. where processing of your data is necessary for us to meet our legal obligations;

      2. where the processing is necessary for our legitimate commercial interests and your interests and fundamental rights do not override such interests;

      3. where we need to perform the contract we are about to enter into or have entered into with you; or

      4. that we have your informed consent to such processing.

    3. In the event that we process your special category data, we will only so do where:

      1. we have obtained your explicit consent; or

      2. it is necessary for the establishment, exercise or defence of legal claims or where courts are acting in their judicial capacity.

  3. Disclosure of your information

    1. We may share your personal information from time to time with any member of our group of companies, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

    2. If we share your information with third parties they will process your information as either a data controller or as our data processor and this will depend on the purposes of our sharing your personal data. We will only share your personal data in compliance with the applicable data protection legislation.

    3. We may disclose your information to third parties when:

      1. you specifically request this;

      2. in the event that our Company is acquired or may be acquired;

      3. if the Platform or Website is acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; or

      4. if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or to protect the rights, property or safety of the Services, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

    4. The third parties include business partners, clients, suppliers and sub-contractors for the performance of any contract we enter into with them or you.

  4. Storage of your personal data

    1. We do not store or transfer your personal data outside the United Kingdom.

    2. We follow strict security procedures as to how your personal information is stored and used, and who sees it, to help stop any unauthorised person getting hold of it. All personal information you register in relation to our Services will be located behind a firewall. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. Unfortunately, the transmission of information via the internet is not completely secure and although we do our best to protect your personal data, we cannot guarantee the security of your data. So we cannot accept any liability for the loss, theft or misuse of the personal information which you have registered in respect of our Services if there is a security breach.

    3. We will keep your information stored on our systems for as long as it takes to provide the Services to you or for as long as is necessary to meet our own legal obligations. We may also hold your information for the purposes of our own statistical analysis but will ensure that appropriate safeguards and anonymisation measures are in place to protect your data in these circumstances. The third parties we engage to provide services on our behalf will keep your data stored on their systems for as long as is necessary to provide the Services to you. We will not store your information for longer than is reasonably necessary or required by law, and will otherwise action any request to return and delete data within 28 days of such request.

  5. Your rights

    1. The Services may, from time to time, contain links to and from the websites of external third party service providers that we use to deliver our Services. If you follow a link to any of these providers, please note that these providers have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you permit any personal data to be sent to us via an external service provider.

    2. You will be entitled to receive the personal data that you have provided to us in a structured, commonly used and machine-readable format, and to transmit that data to another data controller. The types of data that can be provided are those set out at paragraph 3.1 above. You can exercise this right by contacting us at [email protected].

  6. Access to information

    1. Data Protection Legislation gives you the right to access information held about you. You are entitled to be told by us whether we or someone else on our behalf is processing your personal information; what personal information we hold; details of the purposes for the processing of your personal information; and details of any third party with whom your personal information has been shared. In the event that an access request is unfounded or excessive, we may charge a ‘reasonable fee’ for meeting that request. Similarly, we may charge a reasonable fee to comply with requests for further copies of the same information (that fee will be based upon the administrative costs of providing the information). Sometimes you may be asked to provide proof of identity before we show you your personal information - that's so we can prevent unauthorised access. Your rights to access, rectify such information, object or cancel the information we hold about you can be exercised at any time by contacting us at [email protected].

  7. Definitions

    1. For the purposes of this Privacy Policy, "Data Protection Legislation" is defined as, for the periods in which they are in force, all applicable data protection and privacy legislation in force in the UK including the General Data Protection Regulation ((EU) 2016/679), as it has effect in the UK; the Data Protection Act 2018; and the Privacy and Electronic Communications Regulations 2003 (SI 2003/2426) and any equivalent legislation amending or replacing such legislation.

    2. “Personal Data”, “Controller”, “Processor”, “Data Subject” and “Supervisory Authority” shall have the meaning given to them in the Data Protection Legislation.

    3. “EULA” shall mean the end user licence agreement entered into between you and Clearcourt governing your licence to use the Services.

    4. “Customer Agreement” shall mean the agreement entered into between your legal advisor and Clearcourt setting out the terms on which your legal advisor may use the Services.

    5. “Terms and Conditions” shall mean the terms and conditions forming part of the Customer Agreement and described in that document as the “Terms”.

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